Todd Thomas Home Customer Testimonials

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Customer Reviews

Hi Todd,

If you remember, we spoke by phone just before we signed our contract about our many issues with the contract language. You explained the way you guys do business in spite of that really one-sided language and how your reputation in the community is your most valuable asset.

We are probably a little more than halfway through our project, and I feel compelled to let you know how much we have appreciated being assigned Alfredo, Greg and the few times we have had contact with John.

As you know, this is a stressful time for the homeowner who never knows quite what to expect. These guys are part contractor, part psychologist, part big brother and always respectful, smart, attentive and available.

It must be difficult to have your personal name on everything and yet hire people whose names are different. You should know that from where we stand on this side of things, these three specifically might as well also have been named “Todd Thomas” at birth, as they represent your brand as if it were their own. They have proven this at every touch point to date.

We look forward to the successful completion of our project and wanted to recognize those who are making it possible.

Julie V.

Google Reviews

TTHI took down part of a wall in our house to make it more open and to let more natural light in. They showed up promptly and on time for our quote and within a couple of weeks we had our finished product! Their employees from Jeremy the estimator to Tim and his coworker who performed the work were amazing, friendly, and paid all their attention to detail. They framed out the remaining wall, and my husband and I were extremely pleased. We will definitely be using this company for our future projects.

Amanda C.

Todd Thomas Home Improvements just completed a gut job remodel of our entire beach condo and we couldn’t be happier! Completely new kitchen, bathrooms, all flooring, baseboards, crown molding, doors, windows, paint, everything. I was out of state during the project; however John Deck, the Project Manager, keep me informed several times every week with phone calls and texting me pictures. From our initial meeting with Todd to go over the bid to the completion of the job, everything was extremely professional and the project was completed on time. We made several change orders during the project and it was never a problem. Todd’s team made useful suggestions along the way and handled everything perfectly. Every aspect of the job shows incredible attention to detail. We previously did a complete remodel of another condo using a different local contractor and it was one of the worst and most frustrating experiences of my life. With contractors you get what you pay for and I would definitely, without hesitation hire Todd Thomas for any future work. Our thanks go out to Todd and his entire team! I would highly recommend Todd Thomas Home Improvements for any construction needs you may have!

Steve W.

Excellent service from the first phone call to the finished job.
After many bad to horrible experiences having work done on my beach townhouse, I had great luck with the people at Todd Thomas.
The were very accommodating with my schedule, showed up on time everyday and were reasonable with changing things as the project progressed.
It’s worth the wait, if need be, to have someone to do a great finished job for a fair price.
I will certainly use them again for future projects.

Phil G.

Todd Thomas’s team, working with CWW Kitchens, just completed the update of my kitchen and laundry room. I was completely satisfied with the process and the result. Everyone who came into our home was courteous, helpful, and professional. All were experienced in their areas of specialty and did a great job for us. John Deck, Lester, Frank and everyone else who worked with us showed up when they said they would and cleaned up after themselves. They made useful suggestions and checked with us for our preferences on details. We have been impressed with the quality of their work. I would not hesitate to have them do additional work on my home.

Janet H.

Todd has been very helpful with answering my questions and being very responsive. This has helped me to convey the proper information to my clients and their home improvement needs. Thanks Todd!

Jonathan P.

I am extremely happy with the professional job that was done for the remodel of my kitchen – laundry room and tv room. This was my first remodel so I was a newbie on the process. Steve – my project manager was great about explaining each step and answered any and all questions and was available 24/7. I made quite a few change orders but they just made the process smooth and easy. I can’t say enough about the team I had – Rob was an answer from heaven. He was always on time – knew all his trades from electrical – tiling – flooring to carpentry. His workmanship was impressive and my house was cleaner when he left than when he arrived. Lester was an artist at making my new cabinets fit and look like a million $$$. My husband was even impressed as he has a construction background and knows good work when he sees it. I would without hesitation recommend and I hope to use again for my bathroom remodel. I also want to say that the staff at CWW Kitchens (Danielle and Patty) were a real pleasure to work with. The folks at Prosource – I couldn’t have done it without them to lead me through all the choices and decisions that go with a remodel. Thank you to everyone.

Debbie K.

I recently had Todd and his group remove and replace a large area of hardwood, in my townhouse. They also refaced my fireplace and installed a beam mantle. They did a great job and everything looks wonderful. They were very professional, and arrived when they said they would and were very flexible when changes were made along the way. I have used Todd in the past, and would not hesitate to use his Company again.

Dorothy H.

Facebook Reviews

Absolutely the best contractor I have ever worked with!
Great team!
So happy with the results.

Christine C.K.

Todd Thomas Home Improvements just completed a gut job remodel of our entire beach condo and we couldn’t be happier! Completely new kitchen, bathrooms, all flooring, baseboards, crown molding, doors, windows, paint, everything. I was out of state during the project; however John Deck, the Project Manager, keep me informed several times every week with phone calls and texting me pictures. From our initial meeting with Todd to go over the bid to the completion of the job, everything was extremely professional. We made several change orders during the project and it was never a problem. Todd’s team made useful suggestions along the way and handled everything perfectly. Every aspect of the job shows incredible attention to detail. We previously did a complete remodel of another condo using a different local contractor and it was one of the worst and most frustrating experiences of my life. With contractors you get what you pay for and I would definitely, without hesitation hire Todd Thomas for any future work. Our thanks go out to Todd and his entire team! I would highly recommend Todd Thomas Home Improvements for any construction needs you may have!

Steve W.

We hired TTHI for a stone wall project including electrical and are extremely happy with the result. We found them to be good with communication, reliable, knowledgeable, great attention to detail and overall provide quality work. Highly recommend!

Jocelyn D.

In just five short weeks we went from this cramped galley kitchen to an open, bright space with lots more room! Very professional staff and everyone was spot-on with the craftsmanship. I would highly recommend.

Lynn L.

Reliability, good communication with client, attention to detail, great follow-up, reasonable prices. Major renovation in my home in 2017 and very happy with the results.

Lilo R.

Angi Reviews

We had two bathrooms updated along with a bathtub removal. I can’t say enough about the job itself or the representatives from Todd Thomas. From our first encounter with John who estimated the job to the day-to-day updates from Greg, the construction superintendent, we were impressed with their professionalism and courtesy. They kept us informed at each stage of the construction, and their craftsmen were top notch. We couldn’t have asked for a better result. We would highly recommend the team from Todd Thomas.

Jerry Mueller

I contracted Todd Thomas Home for our kitchen remodel, including minor changes to the kitchen layout, as well as all new cabinets, countertops, backsplash and sink. From the first planning meeting, to the creative design work, through demo and finally, to finishing, EVERYONE worked efficiently and professionally at all times. Teams treated my home with respect, and made every effort to ensure the work was accomplished with minimal impact to the rest of the home or to our family. When appointments were made for work crew visits, teams arrived promptly. If unavoidable changes to the schedule were anticipated (which happened rarely), office personnel immediately called to let me know, and to make alternate scheduling arrangements. After each stage of the project was completed, managers contacted me to make sure that the work met my approval. The few times that I had questions, my concerns were addressed and always to my complete satisfaction. I have a relatively small kitchen, but from beginning to end, the entire Todd Thomas Home team couldn’t have been nicer, more professional or the workmanship any higher quality, had ours been a million-dollar project. I highly recommend Todd Thomas Home for any type of home construction, remodeling, repair, or home improvement. I am confident that the professionalism and attention to detail the company showed during my kitchen remodel is testimony of how Todd Thomas Home approaches all projects, big or small.

Barbara B Mehaffey

The end result was phenomenal. The kitchen is gorgeous. The team was on-time, on task and all of the workers exhibited a high level of perfectionism. They were here every day and cleaned up at the end of each day. I couldn’t have asked for a better outcome.

Karen Petersen

It was great. Everyone on Todd’s team was great! The project manager kept me up to date on every detail. And Todd himself came and did the estimate and checked on the final window install. This is a great contractor.

Shelley Hall

Absolutely the best contractor I have ever worked with! Todd, John Deck, Rob, the whole team are real pros. Plan ahead as they are very busy and it may take a bit to get on their calendar but it’s worth the wait!

Christine Knox

Extremely well.

Lilo Rowan

We had some unexpected issues, but Todd Thomas took care of everything beautifully and finished slightly AHEAD of schedule. Workers were great craftsmen and everyone was completely professional. GREAT company!

Sharon Mixon

I am extremely pleased with TTHIM and CWW kitchens. John was fantastic he kept me in the loop so I always knew who would arrive and what would be accomplished. Excellent result . At one point I was in an adjoining room but could hear workers talking. I actually heard one guy ask the other if it was a Todd Thomas job. When the other guy said yes, the first guy replied ” Damn, that means we have to clean up after ourselves”. At the end of every day they did leave the home neat. Lester from CWW did a great job. He really took his time and made sure that the job was done right. I highly recommend TTHI.

Lavinia McKee

Todd provided a level of professionalism second to none. He was committed since the first day we met him, and he stayed on course for the project. His staff was committed to maintaining his company’s quality of work and they went the extra mile to provide top quality craftsmanship. We are forever grateful, and we look forward to future projects.

Dylan Montes

Excellent service, professionalism, and responsiveness from the start of the project to the very end. Every person who worked on the bathroom was very organized and focused on doing the best job possible. I am very picky and I must say they exceeded my expectations. Robert completed the majority of the work and he is truly a skilled craftsman …. he’s very detail-oriented and committed to doing just beautiful work. Robert gets an “A+” and he is pleasant as well. I recommend Todd Thomas Home Improvements without any hesitation. Don’t waste your time scouting out another company!!

Bernard Chell

Todd Thomas Review We learned of this company when we remodeled our laundry room through CWW Kitchens. Before the job was completed, the owner died of cancer. His company was taken over by Todd Thomas Home Improvements. That cabinet company was recommended by our interior designer, Denise Halkias, who we met during an earlier kitchen remodel. Curt Gunderson, the owner of CWW Kitchens, was talented and attentive, and we were surprised and saddened to learn that he had planned and implemented our job during the last few weeks of his life. Despite our concerns about the new company we didn’t know, the laundry room was completed without a hitch, to the specifications of Kurt’s design. Todd Thomas had hired Kurt’s installers. Lester was the main man on our job, and we couldn’t be happier with his work. He was efficient, clean, respectful of our time and our home, and obviously experienced and talented. Coincident with the work on our kitchen, we had extensive repairs underway on our condo and our son’s home, through another contractor. When those jobs stalled and the incompetence of the workers became apparent to us, we asked Todd if he would take over those projects for us. His estimator, Jeremy, came out and assessed the extent of the work and provided detailed reasonable estimates. Todd was reluctant to take over work in progress, but after seeing the prior installer’s poor work, which failed an interim Palm Bay City inspection, he agreed. We feel so lucky to have met Todd and his crew! They completed the work on our condo and our son’s residence efficiently and with the same respect and quality we experienced during the laundry room remodel. The condo job consisted of replacing a firewall separating two adjoined condos, repairing damage to the kitchen ceiling related to extensive electrical repairs, and painting the separated condo to ready it for sale. Along with the major parts of that job, they completed a punch list of repairs to various parts of both condos (replacing a stair banister, replacing damaged tile, installing new fans requiring conduit, installing electronic locks on exterior doors, and a few other small tasks that we couldn’t do ourselves). The price was fair and the whole experience was better than we’ve ever had with construction or remodeling. Steven was the supervisor on both jobs, most of which was completed when we were out of town. He was capable and personable, and we had no qualms about allowing the crew into our home in our absence. The work on our son’s home was very extensive and including taking over impact window installation and remodeling a bathroom, as well as repairing extensive damaged wood and stucco related to previous damage by carpenter ants. They installed a dishwasher and repaired rotten wood and kitchen plumbing. Nasty carpet in two rooms was removed and they laid tile and repaired extensive drywall damage. The place looks amazing now. All of the subcontractors were efficient and capable, especially Noah and the window crew. They had to remove and reinstall the ineptly installed impact windows and Todd’s crew had to repair extensive damage caused by the previous workers. Rob was the TTHI employee mainly responsible for performing the work on our son’s home. He displayed skill and professionalism at every turn, and we respect his talent and dedication. We are grateful to Todd for taking over our jobs and for employing such excellent people. Even our experience with the office staff, mainly Patti, was pleasant and everything was communicated promptly and accurately. We highly recommend Todd Thomas Home Improvements for repairs and remodels and suspect that they adhere to the same high standards they demonstrated during our work for all jobs they undertake, including new construction.

Rebecca Wagaman

Todd’s team is talented & professional. We couldn’t be more pleased with the results of the project. Clean, fun to work with, responsive to concerns, and talented are terms that come to mind when I think of this crew. Highly recommend.

Bill Farden

TTI did a very good job and I will use them again. My project was roughly a $40k bathroom remodel. As in all projects there were a few surprises that could not have been foreseen. All were handled quickly and very professionally. Their transparency on issues was excellent! Steve, my job’s foreman, was always available to talk when I needed him. Great job all around.

Richard Kronebusch

WAS COMPLETED BEFORE THE DEADLINE OF THANKSGIVING DAY.2018. ALL THE WORK WAS FIRST CLASS AFTER SOME MINOR CORRECTIONS. WOULD USE TODD THOMAS AGAIN. THINKING OF KITCHEN REMODEL.

Albert Thompson

Our remodel was a huge project that took 2 1/2 months and this was the first time we used Todd Thomas Home Improvement. Steve S. was a great general manager and he and his team was very skilled in all aspects of the project including plumbing, cabinetry, painting, wall repair, gas and appliance hook up, tiling etc. etc. Any snags we had, Steve was easy to get in touch with and resolved any issues very timely. We took several vacations while work was being completed and I had no issue allowing Steve and his team in the house while I was gone. We’ve had other contractors that never totally finished the project. Todd Thomas’ team was given a final list of items and every last detail on my list was address and finished. The project is now 100% completed to our satisfaction. We will be starting Phase 2 of bathroom remodels in a couple months with Todd Thomas’ team. We are extremely satisfied with our kitchen, family room and pool bathroom. Great Job:)

Lisa Bierbrunner

It went great! Steve was awesome. The workers were all very kind and honest.

Tabitha Laney-Bryantq

Our condominium sustained devastating damage due to hurricane Irma. Todd Thomas and his associates transformed our entire living space from gutted to a beautiful home for us. Todd is responsive to our questions and concerns and we couldn’t be happier with our finished product. They are friendly people and their office staff are terrific, as well!

Debbie Macken

All and all my wife and I are very pleased with the work! The carpenter that work on our project was the best. He was clean and his work ethic was tremendous, on time, an polite. There was no mistaken what work was going to be done from day to day Tim would explain the what his goals for the day and they were done. Todd and his staff were pleasant, they worked around my schedule which was very refreshing.

Jim Appleby

Excellent. Highly recommend Todd.

Lilo Rowan

Todd Thomas and his team were great to have on board for my bathroom project. They communicated a lot and very clearly. There was someone on the job working on my project every day. You get what you pay for, and with Todd Thomas you are paying for a very high level of professionalism, impeccable attention to detail, and an extremely high quality build. We love our bathroom!

Brett Johnson

Patty and Jeremy were extremely professional and prompt with calling back, performing the estimate and providing a work estimate. However, we chose not to have Todd Thomas Home Improvements do the work because it was out of our budget. Our estimate did not include demo or the cost of the fixtures, vanity, toilet, etc. Price included framing, plumbing, drywall/cement board, and labor.

Jennifer Eckberg

Todd and his crew did an excellent job with my interior home renovations. In the end, every surface (walls, floors, doors, even the ceilings) had an upgrade. Todd was patient and very accommodating with my schedule and desire to continue living in the home during renovations, agreeing to split the work into two phases. His crew were generally very tidy which meant I could come home and not have to deal with a full construction mess. Todd was also keen to see that everything met with my satisfaction. The real pleasure is to come home, enjoy, and relax in new surroundings.

Mike Freeman

Todd ‘s Team exceeded my expectations at every turn, The quality of their work was excellent and the coordination of all the trades was great. Todd was also was good at coming up with design ideas, and handling any problems that came up. Best decision I made concerning my move.

Nanci Target

Mr. Thomas provided a through portfolio of references, licenses and providers. He met with us regarding our plans and provided design suggestions to help us achieve our goals and stay within our budget. Work was started on time and we were kept informed of the continuous work schedules. All providers and workers were considerate, congenial and quite competent. The job was completed well within the allotted time frame and to our extreme satisfaction.

John Baker

Terrific. Some delay due to Hurricane Irma but Todd and his crew started up immediately after.

Lilo Rowan

Let me start by saying we originally got a quote from TTHI Inc. in August 2017 to remodel a guest bath in our home. We were retiring and moving into the house on 10/1/17. Our intention was to sign the contract with them when we moved in. Then Irma hit in September. Our neighbors pool screen was torn off and landed on our roof during a confirmed tornado. It punctured our roof over the master bath and the lanai. Water intrusion took down the ceiling in both areas and soaked the master bedroom carpet. Still being in Maryland at the time, I called and asked if they could do the repairs ASAP and I would come down and meet with them and sign the contract for the remodel that we knew wasn’t going to start until the end of November. They told me they typically don’t do emergency work but agreed to do this for us. We met when I flew in to meet the insurance adjuster for our claim. They gave me a quote and agreed to be here the week we moved in to start the repairs. They had a demo crew in to remove any leftover drywall and insulation and take up the remaining carpet. They were back the next day to install the insulation, followed by new drywall, texturing, painting, and carpet installation. Everything came out perfect. You would never know there was any damage. Next up was the bathroom. Part of that project was to remove a window and cut out the block to install a new hurricane proof door. Our pool project had started and we wanted to have the door installed before the sidewalk to the door was put in so it would be lined up perfectly with the door. I asked if they could possibly install the door ahead of the rest of the project. No problem. They had it done well in advance of the sidewalk going in and you would never know it wasn’t part of the original house The remainder of the project started sooner than anticipated. We were actually going on vacation the week it started. We set them up with keys and they started while we were gone. This project included the door, new floor tile, removal of bathtub and installation of a walk in shower with all new tile, bath fixtures, corner seat and frameless glass door. The work was completed last week and it looks amazing. We are completely satisfied with this project. Todd’s crew were extremely professional. They did excellent work and left all interior and exterior work areas completely cleaned up at the end of each day. (This in stark contrast to the pool builder’s employees who left a mess every day!) Todd was also on site himself numerous times during the project. I would also like to commend Todd’s staff, project administrator Patty and Estimator Jeremy. They were both a pleasure to work with. I highly recommend TTHI Inc. for any home improvement projects you may have. We will definitely use them for any future projects we do.

Paul Lingle

Todd and his crew are very friendly, professional, and competent. My only complaint and it is not really a complaint is that they are very busy and it took three months to get to my bathroom remodel, although there was an intervening hurricane during that time. The job grew from just enlarging the bathroom door and putting safety bars in the bathroom to a complete tearout and replacement of all fixtures and tile. This involved electrical, plumbing. painting, carpentry, and drywall work. The price was very competitive with the other estimates I had. What I really appreciated was they repaired the ceiling damage in August right after I signed the contract and months before the bathroom work, and just a few weeks before Hurricane Matthew. The other contractors who submitted estimates were more interested in doing the bathroom remodel than the ceiling repair. They started the Monday after Thanksgiving and were there every weekday until the job was finished on Wednesday, December 20. They were very responsive to any questions or requests I had. The costs grew as the job grew as I had several additions to the job such as a bathroom fan and a shower seat which my handicapped daughter requested and Todd was quick to accommodate. I am not able to download pictures right now but everyone who has seen the bathroom compliments how beautiful and modern it now looks (compared to the old late 60s bathroom it was), especially the tile work. Todd told me the job might take six weeks but they completed the job in a little over three and it was a nice Christmas present for my daughter. Todd and his crew are to be complimented for being very professional and efficient in all areas of the job and I would definitely call them again if the need arises.

William Mutter

It was great. Everyone on Todd’s team was great! The project manager kept me up to date on every detail. And Todd himself came and did the estimate and checked on the final window install. This is a great contractor.

Why Choose Our Services?

Prompt, accurate, and detailed proposals
Outstanding communication and attention to detail
Next-level workmanship and customer service
Strongly encourage client involvement
We’ll keep working until you’re completely satisfied
2-year warranty, double the industry standard

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